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Customer Segmentation — Telco Archetypes cover image

Customer Segmentation — Telco Archetypes

Ai-ml

Unsupervised segmentation of 7,043 Telco customers into five behavioural archetypes using K-Means and Hierarchical Clustering. Input a customer profile to receive a segment label, a plain-English placement explanation, and a dynamically generated retention strategy.

Telco Customer Churn Predictor cover image

Telco Customer Churn Predictor

Data

Churn prediction with plain-language risk explanations a retention team can act on. Logistic Regression wins (ROC-AUC 0.8362), benchmarked against Amazon Bedrock Claude Haiku 4.5 zero-shot — tied at 70%. Flask API on Azure.

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